What are the opening hours for Oneplus Experience Store?

Mo 10:00:00–20:00:00, Tu 10:00:00–20:00:00, We 10:00:00–20:00:00, Th 10:00:00–20:00:00, Fr 10:00:00–20:00:00, Sa 10:00:00–20:00:00, Su 10:00:00–20:00:00

Oneplus Experience Store

4.9 (4)Phoenix Palassio, Lucknow

Same Day DeliveryShop In Store

🗺️ Directions

Reviews Photos

Phoenix Palassio Mall

www.oneplus.in

Product Categories

Mobile phonesAccessories

Amenities & Services

Home Delivery

Why Visit

Mixed but generally positive

The OnePlus Experience Store at Phoenix Palassio, Lucknow, offers a spacious and visually appealing ambience. Customers frequently praise staff members like Izhar Haider, Amir, Ajay Verma, Rahul, and Sonu Sharma for their helpfulness, product knowledge, and patient assistance. However, some reviews cite unprofessional behavior, lack of product knowledge, and a no-return policy as concerns. Overall, the store provides a positive experience for many, but inconsistent staff conduct and limited model availability are noted issues.

What customers love

Helpful staffPleasant ambienceSmooth purchase processGood product knowledge

Brands

OnePlus

Photos

Address

📍

Ground Floor, Phoenix Palassio, No G11, Amar Shaheed Path, near Ekana Cricket Stadium, Extn 7, Gomti Nagar, Lucknow, Ardonamau, Uttar Pradesh 226002

Direction

HoursOpen · 10:00 AM – 8:00 PM

Phone+916386272288

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Types Of Products

Same Day Delivery Shop In Store

Services

Shopping & Delivery Options(2)

Same day deliveryShop in store

summary(1)

Mobile phones and accessories, with pharmacy and grocery delivery available.

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Terms & conditions

Voucher amount is inclusive of all taxes and service charges.

This coupon code is issued by Oneplus Experience Store and magicpin is acting as facilitator only.

Vouchers are non refundable.

Oneplus Experience Store Reviews

4.9

4 ratings

Rated 4.7 across online reviews

124 Reviews

Sarfaraz Siddiqui

Sep 15, 2023

Outlet Rating

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What reviewers say

Based on 30 reviews from magicpin and online sources

Spacious store with helpful staff

The OnePlus Experience Store at Phoenix Palassio in Lucknow receives overwhelmingly positive feedback for its spacious and beautiful ambience, knowledgeable staff, and smooth purchase experiences. Many customers highlight specific employees like Izhar Haider, Amir, Rahul, and Ajay Verma for their helpfulness, patience, and detailed product explanations. However, a few negative reviews cite rude or unprofessional staff, lack of product knowledge, and a strict no-return policy, leading to dissatisfaction. Overall, the store is praised for excellent customer service, but isolated incidents of poor staff behavior and policy issues are noted.

Most praised

Helpful and knowledgeable staff×20 — Multiple customers praised staff for their product knowledge and assistance.
Excellent customer service×15 — Many reviews highlight the polite and patient behavior of employees.
Smooth purchase experience×10 — Customers appreciated the easy and quick buying process.
Great store ambience×5 — The store is described as spacious and visually appealing.
Good exchange and EMI offers×3 — Staff explained exchange and EMI options clearly to customers.

Worth knowing

Rude and unprofessional staff×4 — Some customers reported rude behavior and lack of professionalism.
No return policy×3 — Customers complained about the store's strict no-return policy.
Limited product availability×2 — Not all OnePlus models are available in the store.
Poor product knowledge×2 — Some staff lacked detailed knowledge about products and accessories.