What are the opening hours for Oneplus Experience Store?

Mo 10:00:00–20:00:00, Tu 10:00:00–20:00:00, We 10:00:00–20:00:00, Th 10:00:00–20:00:00, Fr 10:00:00–20:00:00, Sa 10:00:00–20:00:00, Su 10:00:00–20:00:00

Oneplus Experience Store

4.9 (4)Phoenix Palassio, Lucknow

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Overview Reviews

Photos of Oneplus Experience Store

20 images

Photos

Oneplus Experience Store Reviews

4.9

4 ratings

Sarfaraz Siddiqui

Sep 15, 2023

Outlet Rating

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Phoenix Palassio Mall

Offerings

summary(1)

Mobile phones and accessories, with pharmacy and grocery delivery available.

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What reviewers say

Based on 30 reviews from magicpin and online sources

Spacious store with helpful staff

The OnePlus Experience Store at Phoenix Palassio in Lucknow receives overwhelmingly positive feedback for its spacious and beautiful ambience, knowledgeable staff, and smooth purchase experiences. Many customers highlight specific employees like Izhar Haider, Amir, Rahul, and Ajay Verma for their helpfulness, patience, and detailed product explanations. However, a few negative reviews cite rude or unprofessional staff, lack of product knowledge, and a strict no-return policy, leading to dissatisfaction. Overall, the store is praised for excellent customer service, but isolated incidents of poor staff behavior and policy issues are noted.

Most praised

Helpful and knowledgeable staff×20 — Multiple customers praised staff for their product knowledge and assistance.
Excellent customer service×15 — Many reviews highlight the polite and patient behavior of employees.
Smooth purchase experience×10 — Customers appreciated the easy and quick buying process.
Great store ambience×5 — The store is described as spacious and visually appealing.
Good exchange and EMI offers×3 — Staff explained exchange and EMI options clearly to customers.

Worth knowing

Rude and unprofessional staff×4 — Some customers reported rude behavior and lack of professionalism.
No return policy×3 — Customers complained about the store's strict no-return policy.
Limited product availability×2 — Not all OnePlus models are available in the store.
Poor product knowledge×2 — Some staff lacked detailed knowledge about products and accessories.