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Unicorn, Apple Authorised Service Provider is a local business serving customers in Dockyard, Churchgate, Mumbai. Visit the store for more information.

Dockyard, Churchgate, Mumbai

https://lh3.googleusercontent.com/K_beCaYXSQsUEX-J_MiowNz3wel-InHPJ7V6UFoqtvNT0BQA3zO2Dzwgv-zNTC1jnAW9fuod_XhgrdmOt-ine_39auqY3L3ToOyO0_I=s750

Unicorn, Apple Authorised Service Provider

https://lh3.googleusercontent.com/adNLAxBPEw1nL10QTqQYwPbVqtH5ZJAYDNjJnMUYBdvMqJ1EDpkMOR8W7o8iXzE5ogIUMRwReDGB0uxDCEVOlyv2_c47thJKfdaySFDq

https://lh3.googleusercontent.com/OFjSLzT8RKeyPZ1UyYzJ49kCmqopNLjGjSnvbiQQ5ejpuNDbYBOb83aW9WP1YiPZnA16YdPrcVyQdpF_7-ngosWmntDPdg5sdtIMx5s

https://lh3.googleusercontent.com/K_beCaYXSQsUEX-J_MiowNz3wel-InHPJ7V6UFoqtvNT0BQA3zO2Dzwgv-zNTC1jnAW9fuod_XhgrdmOt-ine_39auqY3L3ToOyO0_I

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I needed to replace the battery on my iPhone 13 urgently, but I had trouble getting in touch with other authorised stores. Most of them either didn’t respond or quoted far too much. But then Unicorn stepped in! Mr Suraj and his team (Shraddha & Raju) were so helpful and found a solution. I got my device repaired in just a couple of hours. I’m really happy with the quick service.✌🏽
P.S - Mr. Suraj had also suggested an alternative that if I can wait they’ll send my device for further diagnoses and might get my device repaired for free of cost too. But that might take a week or so hence I choose a quick paid service. But if you’re not in hurry, you can certainly opt for it and save a dent in your pocket!

highly unprofessional people, can’t even gift anyone a brand new iPhone. “Store policy is we unbox it here or it’s your risk that we are not responsible”. This is not the same with other apple authorised resellers.

I don’t recommend buying from here if you want to gift anyone. Extremely rude and disrespectful behaviour by staff.

Store’s AC leaking water on the desk where people sit and do their data transfer with their new phone.

Also saw two staff fighting physically in a split second in middle of the store. Highly unprofessional, this is misconduct. They seem to chatter amongst themselves with bad language a lot instead of attending customers is what I noticed while transferring my data.

Thanks to the team Shraddha Maam,Suraj ji, Raju ji of the Unicorn store at collaba they helped me with my swollen battery of iphone 13 and I am full satisfied with the service they were quick to handle each and every one present at the time. Thanks for the Quick service and also for helping me out. To each and every one visiting there please be patient they will handle you when your turn will come they are a really good staff and assets for the Apple team.

Best experience ive had at an apple service centre. I came in with a swollen iphone 13 and they got it fixed that day itself witbout losing any data. So thanful for the staff there. They were highly cooperative and got it fixed as quick aa possible. Would recommend to everyone

Got my iphone13 battery replaced! Great service by Guru and Shraddha! Both of them are very approachable! I don’t know why there are bad reviews people as all genuine requests are catered for! Also the cheapest battery replacement if you compare with any other apple authorised service store!

Very attitude behaviour. They are thinking that we need to beg to them. Not possible bro.  Service is too bad. Very bad impression. When I entered into their shop, they are on their own world. Someone is calling, two of them talking each other. One guy was playing game.
If you guys dont want to do the job, then close the shop and go to home.

Showroom staff said my iPad was not working. In 5 minutes Mr Guru identified the problem, and got it moving. Grateful for Guru. And best of all — a good genuinely sincere helpful attitude.

The service was too good, fast and the good part was that I got it free of cost thanks to Suraj sir and shradha maam very cooperative and polite.

Highly disturbed by the conduct of a staff member, Raju, at the service desk of Apple.
He was negligent, used abusive language, and behaved in a humiliating manner in front of other customers. When I warned about leaving a review, he shamelessly said, “Do whatever you want,” showing complete disregard and arrogance.This level of misconduct is intolerable. Immediate disciplinary action is necessary

Fantastic service by Raju Nagula & Shradha Kanojia and Gibson Selvaraj ,vey happy the way they served me on 23rd & 24th  Feb 2026

Very unpolite male staff.  Dont want to indulge into repairing any instruments even though the apple care advises replacement of parts - only interested in exchange offers on old phones or accessories.  Service center is virtually dead for out of warranty products.  Unlike any other apple store or authorized dealer.  Not a good experience.

They are super slow and super unprofessional. They are not trained and only ask you to seat and wait for hours and hours even without crowd. Lack of enthusiasmsiasm to do anything. If your time is precious think before visiting.

Very helpful service center and specially shraddha who attend me very well.

I am very happy from the service.

Great experience here. Changed my battery for ₹5700 and my battery health is now 100%. Thank you Guru and team!

Not satisfied at all. My iphone battery was not getting charged. They only checked the firmware by connecting via usb and ran some test. After which they said this device won't work. They didnot even bother to open the phone and check why it's not getting charge with help of their technician. Checking charges where taking Rs.1000

AVOID THIS SERVICE CENTRE.

Nice service provided by the unicorn apple care.
Shraddha kanaujiya helped me alot as off even my phone being out of warranty.

An Apple authorized showroom selling all apple products & accessories.
Good staff which is helpful.
Has repair division also.

Had an issue with my AirPods. So visited the service Center, Miss. Shraddha guide me through the process. Had an amazing experience at the Service centre! Huge thanks to Miss. Shraddha for the expertise and support—she was incredibly helpful and made the whole process seamless. She replaced my AirPods and provided outstanding service. Very impressed!

Had a good service from unicorn-store thanks for MR. Guru for quick replacement my cable

My iPhone 12 Pro had speaker issue (less audible). Mr. Nikhil Pardesi took hardly 20 minutes to fix it. Best service

Unicorn, Apple Authorised Service Provider

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