Oct 16, 2024
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Wide product range, helpful staff, good discounts, but poor after-sales service and delivery issues
Vouchers from ₹500
Ground & 1st Floor, Grand Central Mall Power House Road, Chowk, Maripur Main Rd, near The Landmark, Muzaffarpur, Bihar 842001
summary(1)
4.6
10 ratings

Rated 4.8 across online reviews
371 Reviews
Oct 16, 2024
Oct 18, 2023
Oct 16, 2022
Reliance Digital in Maripur, Muzaffarpur, receives mixed reviews. Many customers praise the wide product range, good staff behavior, and fast service, with several naming specific employees like Manish, Govind, and Satish for their helpfulness. However, a significant minority report severe issues with delivery delays, rude staff, poor after-sales service, and problems with the RESQ plan, particularly for AC purchases. Overall, the store is appreciated for its selection and discounts, but service reliability is a major concern.
Customers appreciate the extensive range of electronics and appliances available.
Several reviews highlight polite and dedicated employees like Manish and Govind.
Shoppers mention attractive pricing and promotions on various products.
Quick service and free home delivery are noted as positive aspects.
Some customers found staff well-trained and informative about products.
Multiple complaints about unresponsive service and unresolved issues after purchase.
Several customers experienced unprofessional and disrespectful treatment from staff.
Delays in delivery and faulty installations, especially for ACs, are reported.
Customers feel misled about the RESQ plan and receive no support when needed.