Aug 23, 2024
Reliance Digital
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Mixed experiences overall
Reliance Digital offers a wide range of products from budget to premium, with knowledgeable staff who assist in selecting the right item. However, after-sales service is inconsistent, with reports of defective products, miscommunication on pricing, and unhelpful staff leading to customer frustration.
What customers love
Vouchers from ₹500
Sawan Lifestyle, Plot No 14, Gharkul, Sector 15, Kharghar, Navi Mumbai, Panvel, Maharashtra 410210
summary(1)
4.2
147 ratings

Rated 4.8 across online reviews
210 Reviews
Aug 23, 2024
Reliance Digital
Aug 7, 2023
I was purchase 2500 value gift voucher but they given value off 1500
Jul 11, 2023
Okay
Reliance Digital in Kharghar receives mixed reviews. Many customers praise the wide product range, helpful staff (especially Jyoti, Kartik, Sahil, Shah Rukh, Vishakha, Sagar, Nadeem, Pankaj, Anushree, Ankit, Pratiksha), and good discounts. However, several negative reviews highlight poor after-sales service, miscommunication on pricing, defective products, and unhelpful staff, leading to frustration. The store seems strong on sales but weak on service and issue resolution.
Multiple customers appreciated staff assistance and product knowledge.
Customers liked the variety from budget to premium options.
Several reviews mentioned attractive discounts and clearance offers.
Buying process was described as seamless and pleasant.
Customers faced delays and lack of coordination for repairs.
Quoted prices were not honored, causing inconvenience.
Some customers received faulty items like TVs and earphones.
Staff refused exchanges or dismissed customer issues.