What are the opening hours for Shoppers Stop?

Mo 11:00:00–21:00:00, Tu 11:00:00–21:00:00, We 11:00:00–21:00:00, Th 11:00:00–21:00:00, Fr 11:00:00–21:00:00, Sa 11:00:00–21:00:00, Su 11:00:00–21:00:00

Shoppers Stop

4.2 (240)Sector 13, Dwarka, Sector 12, Dwarka, New Delhi

Department store

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From the editorial desk

Offers personal shopping, size fit assistance, easy returns, loyalty program, gift cards, styling events, fashion shows, wardrobe consultations, cleaning care services, and WiFi access.

Ambiance · A modern multi-brand fashion store with a vibrant ambiance, offering personal shopping, styling events, and fashion shows.

Best for · Personal shopping and styling, Wardrobe consultations, Fashion shows and styling events, Gift cards and loyalty rewards

Shoppers Stop is home to a multitude of leading national and international brands, including premium names like Armani, Calvin Klein, GUESS, ALDO, M·A·C, and Juicy Couture. In addition to curating top global labels, we also offer our own exclusive private brands such as Kashish, Bandeya, Life, Stop, and Joyology and Arcelia in beauty. We are an omnichannel fashion and beauty retailer, with 100+ department stores across India and a strong online presence. Our USP? A curated collection of 500+ premium brands, with a personalised shopping experience led by expert Personal Shoppers. With over 11 million+ loyal consumers, Shoppers Stop First Citizen Club stands as one of the largest and most trusted loyalty programs.

Typical Premium

store.shoppersstop.com/shoppers-stop-ltd-dwarka-department-stores-sector-13-dwarka-new-delhi-435276/Home

Unisex

Offerings

Personal ShoppingSize & Fit AssistanceEasy Returns & ExchangesLoyalty ProgramGift CardsStyling Events

Gender Serviced

Unisex

Booking Mode

walk_in

Sourcing Origin

Multi-brand

Why Visit

Personal shopping, size fit assistance, easy returns/exchanges, loyalty program, gift cards, styling events, fashion shows, wardrobe consultations, cleaning care services, WiFi access

Vouchers & Deals— Save upto 6% on 149 outlets of Shoppers Stop

Gift Voucher worth Rs. 1000

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Offline only |

✅ Club with in-store discount

Validity: all days

₹1000₹940

Gift Voucher worth Rs. 7500

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Offline only |

✅ Club with in-store discount

Vouchers from ₹500

Photos

Photos Customer Images Magic Buzz

Address

📍

Shoppers Stop Ltd. SSL-DWARKA, PLOT NO.04, 1, Sector 13, Dwarka, New Delhi, Delhi 110078

Direction

See all 149 Shoppers Stop in New Delhi›

HoursOpen · 11:00 AM – 9:00 PM

Phone+917969727779

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Types Of Products

Department store

Service Options

Service Options(14)

Changing roomMenWomenPersonal shoppingSize fit assistanceEasy returns exchanges

summary(1)

Shoppers stop offers a wide range of fashion products including personal shopping, size fit assistance, easy returns/exchanges, loyalty programs, gift cards, styling events, fashion shows, wardrobe consultations, cleaning care services, and wifi access.

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Terms & conditions

Validity
• Voucher can be redeem on all stores.
Points to remember
• Ongoing cashback will not be applicable on bills where voucher is used. Only grace amount depending on the bill size will be rewarded.
• Voucher amount is inclusive of all taxes and service charges.
• In case of any difficulty in voucher redemption, please do not hesitate to call on 0124-4019988.
Refund
• Vouchers are non refundable.

Shoppers Stop Reviews

4.2

240 ratings

Rated 3.9 across online reviews

163 Reviews

Reviews summary

240 Reviews

Customers find this merchant reliable and smooth to shop with, delivering a great overall experience, though some mention billing counter services as a minor pain point.

Review Images

dev

Sep 5, 2024

Outlet Rating

Manoj

Aug 18, 2024

Outlet Rating

Veena Gupta

Aug 14, 2024

Outlet Rating

View all reviews

What reviewers say

Based on 30 reviews from magicpin and online sources

Spacious but service inconsistent

Shoppers Stop in Dwarka Sector 13 is a large, well-located store with a wide variety of clothing, accessories, and brands. Customers appreciate the spacious layout, cleanliness, and helpful staff. However, there are significant concerns about poor customer service, including rude staff, billing delays, and aggressive upselling. Some reviewers note limited variety compared to other locations and parking issues.

Most praised

Large store with variety×12 — Many customers highlight the extensive selection of brands and products available.
Helpful and courteous staff×6 — Several reviews mention staff being polite, well-groomed, and offering good suggestions.
Clean and well-maintained×5 — The store is noted for its cleanliness and adherence to COVID protocols.
Good location and parking×4 — The store's location and multi-storey parking are appreciated by visitors.
Good discounts and promotions×4 — Shoppers find attractive discounts and promotions on various brands.

Worth knowing

Rude or unhelpful staff×4 — Several customers report rude behavior from salespersons and managers.
Billing counter issues×3 — Long wait times and limited billing counters are common complaints.
Limited variety compared to other stores×3 — Some customers feel the selection is narrower than at other Shoppers Stop outlets.
Aggressive upselling by staff×2 — A few reviews mention salespeople being overly persistent in pushing products.