Vivo Service Center
Enquire nowOfferings
Why Visit
Vivo Service Center offers free back cover, screen guard (subject to availability), complimentary tea, coffee, and candy at specific times, along with polite staff and fast service.
Photos
Address
1st Floor, Magadh Naresh Building, Kumhrar Rd, next to Nagarmal Sheonarain & Sons, Kankarbagh, Ghrounda, Patna, Bihar 800020
Types Of Products
Offerings
summary(1)
Your purchase is 100% secured with us
- Cancel before using your voucher
- Get full refund on cancellation
Terms & conditions
Voucher amount is inclusive of all taxes and service charges.
This coupon code is issued by Vivo Service Center and magicpin is acting as facilitator only.
Vouchers are non refundable.
Vivo Service Center Reviews
4.1
What reviewers say
The Vivo Service Center at Gravity Mall in Patna receives mixed reviews. Many customers praise the polite and professional staff, fast service, and extra perks like free back covers, screen guards, tea, and coffee. However, several negative reviews highlight rude behavior from specific staff (e.g., security guard, cashier, employee Priyanshu), long wait times, and issues with warranty repairs and billing. Overall, the center has a reputation for good service but suffers from inconsistent staff conduct and occasional operational problems.
- Polite and helpful staff×10 — Many customers appreciated the courteous and cooperative behavior of the staff.
- Fast and efficient service×6 — Several reviews noted quick turnaround and smooth handling of issues.
- Freebies and amenities×2 — Complimentary items like back covers, screen guards, tea, and coffee were mentioned.
- Professional problem resolution×2 — Staff listened carefully and resolved issues to customer satisfaction.
- Rude staff behavior×4 — Multiple reviews cited impolite and disrespectful conduct from specific employees.
- Warranty and billing issues×3 — Customers reported being asked to pay for warranty-covered repairs and not receiving bills.
- Long wait times×2 — Some visitors experienced delays of up to two hours without service.
- Poor security guard conduct — One review described the security guard as rude and uncommunicative.
