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Reliance Digital provides products and services in the Patliputra Colony area of Patna. Visit the store for more information.

Patliputra Colony, Patna

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Reliance Digital

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TYPES OF PRODUCTS

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Hi 👋 everyone. I bought TCL TV last year from this Reliance Digital branch. It has display issue from four months. I visited last two times. The TCL brand attended sured to me that my issue is solved within 4 hours. Still from last two months 😞 still solving. Should I give the store rating star? How many rating star it deserves?

I am extremely disappointed with the level of service I have received. Your customer support has been absolutely unacceptable. The team seems focused only on taking the payment, and after that, there is no guidance, no information about the product, and no support whatsoever.

What makes this even worse is that your staff member Shalini attempted to force me to give a 5-star rating. This is highly unprofessional, unethical, and raises serious concerns about the integrity of your service standards.

I am now escalating this matter because my issue remains unresolved, and I have received no proper assistance despite several attempts.

My experience at Reliance Digital was extremely disappointing. The staff has absolutely no manners when it comes to speaking with customers. The way they talk is rude, careless, and unprofessional. Instead of treating customers with respect, they behave as if they are doing us a favor.

It clearly felt like their only focus is on taking money rather than providing genuine service.

Worst experience they are big frauds giving fake promises during purchase at the time of payment they show there real face they don’t have manner to talk to customer had. A really bad experience …. Amit sales person had made fake commitment about macbook purchasel and the one so call tech guy have the worst tone to talk on they don’t anything about the offers worst employee

Store not responding my calls given on the website.Not interested to deal with customers.As saw earlier also staffs are not interested to deal with customers. Happy with their secured job.

Reliance Digital patliputra ,Now the store range what we say "zero to hero" kind of experience and you will find all kind of items that you are looking for. They ranges from average to very high. Products although a bit of down to market. What I think is that Reliance aren’t providing same quality products to their stores around the country.
They have distinguished sections and the staff members behaviour are carefree. Mrityunjay who attended us from iphone team was excellent and guided us on every step. Customer service at its Best.
But don't believe the offers entirely published in ads. The offers are manipulated as and when required.

All employees are good but female employee is somehow not a good at customer service

All employees are good except female employee,  she is not good at customer service

All the staff members have good behavior and are always attentive. They take initiative and offer support without needing to be asked, which reflects their professionalism and dedication. Overall, I had a positive experience with the entire team.

Great experience... professional staff behaviour

Ritik Kumar from Smartphone section was very helpful and guiding. Had a nice experience.

Worst experience ever with the employees they will sell the product by giving wrong information about the product after that they will denied by their words

Nice and supportive staff and quickly got my phone.

All staff behaviour like very good and supporting.

I bought an ac at 11th June and it has not installed yet, I called them several times but they are not responding, everytime they say that the electrician is on his way but it's been 6 days and no one has come... Very poor service, I could have bought it from Aditya vision or somewhere else.

When we visited this store in the evening for 17 pro max pre booking. Some agents are roaming near the store even apple promoter demanding 3000 to provide this item with surety.   Illegal practice widespread in this store . Customers deprive of pre booking of 17 pro max. When you pay 3000 extra commission you will get .

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