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AI Summary
07 Dec 2025
Customers say delivery is often friendly and “very nice and fast,” with several praising good service and smooth drop‑offs, but recurring issues like late orders and cold, soggy or incorrect pizzas dent the experience.
Shrishti Bhardwaj
1 Followers
04 Nov 2025
Delivery was late. Pizza was soggy and cold. Beverage was not cool.
Italian
Fast Food
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Details
● Domino's Electronic Gift Card (EGC) is for ONE TIME USE ONLY, any unredeemed amount will get forfeited.
● Any pre-order discount like EDV, CRM, Combos and any after order discount like Late or any specific guarantee in place with Domino's will NOT be applicable.
● Redemption will happen on Domino's digital assets i.e. Mobile APP/ Mobile Website (PWA) & Desktop website. In restaurants redemption will NOT be available.
● Domino's EGC can be used to purchase any Domino's product on Domino's India Mobile Apps/ Mobile Website (PWA)/Desktop Website.
● Domino's EGC are available for any denomination between INR 100 and INR 3000.
● Maximum one EGC can be used per order plus Domino's EGC cannot be exchanged for cash.
● Once the E-Gift card has been purchased it is considered sold and cannot be canceled, refunded or exchanged.
● No refund will be made for any lost E-gift cards and no revalidation is allowed for expired gift cards balance.
● Balance can be checked from the website www.dominos.co.in/gift-vouchers/balance-enquiry.
● JFL at its own discretion may withdraw issuance/redemption of e gift card, without any prior notice in s regard.
● JFL's maximum liability for any reason whatsoever shall not exceed the purchase value of the e gift card.
● Remaining balance in case if the order value is more than voucher value can only be paid by cash. (No other modes of payment are acceptable).
● EGC validity is for six months from the date of issuance.
● For enquiries or complaints, email at guestcaredominos@jublfood.com.
● EGC Card is not applicable in case of advance ordering.
● Domino's EGC is a bearer's property. Jubilant Foodworks Ltd or Domino's Pizza India will not be responsible if an EGC is lost, stolen, damaged, destroyed or used without permission.
● This gift card cannot be transferred for value or re-sold or redeemed for the cash. No replacement will be provided in these circumstances.
● Please check the refund policy at http://www.woohoo.in/faq for further details.
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