3 weeks ago
I attempted to purchase a ₹500 gift voucher through your platform. Unfortunately, the payment amount was deducted from my account, but I did not receive the gift voucher. When I checked the app, the voucher was still unavailable, and I was left with no option but to purchase the same offer through another platform and make the payment again. As a result: * The payment was successfully deducted from your platform. * No gift voucher was issued or delivered. * I had to make another payment on a different app to complete my purchase. * This has caused me financial inconvenience and unnecessary stress.
